HotellSystem AB - Streamline Your Hotel Operations

HotellSystem AB ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and our services. We are located at 12 Storgatan, Floor 3, 114 45 Stockholm, Stockholm County, Sweden.

Information We Collect

We collect personal information to provide and improve our services. The types of information we collect depend on how you interact with our online platform. We collect:

Information You Provide Directly: This includes information you provide when you create an account, request information, make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, postal address, job title, company name, and any other information you choose to provide.
Information Collected Automatically: When you use our site, we automatically collect certain information about your device and your interaction with our online platform. This may include your IP address, browser type, operating system, device identifiers, referring URLs, pages visited, and usage data. We may use cookies, web beacons, and other tracking technologies to collect this information.
Information from Other Sources: We may receive information about you from other sources, such as third-party service providers, business partners, and publicly available sources.

How We Use Your Information

We use your personal information for various purposes, including:

Providing and Improving Our Services: To operate our online platform, provide customer support, process transactions, and personalize your experience.
Communicating with You: To respond to your inquiries, provide updates and notifications, and send you marketing communications (where permitted by law).
Analyzing and Improving Our Site: To monitor and analyze usage patterns, identify trends, and improve our online platform's performance and functionality.
Protecting Our Rights and Interests: To prevent fraud, enforce our terms of service, comply with legal obligations, and protect the rights and safety of our company and our users.
Developing New Services: To research and develop new features, products, and services related to our hotel management system offerings.

Legal Basis for Processing

Our legal basis for processing your personal information depends on the specific context in which we collect it. Generally, we process your personal information on one or more of the following grounds:

Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that those interests are not overridden by your rights and freedoms. These legitimate interests include providing and improving our services, understanding our users, and marketing our products and services.
Consent: You have given us your consent to process your personal information for a specific purpose. You have the right to withdraw your consent at any time.
Legal Obligation: Processing is necessary to comply with a legal obligation.

Sharing Your Information

We may share your personal information with:

Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email marketing, and hosting services.
Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
Legal Authorities: We may disclose information to law enforcement agencies, government authorities, or other third parties if required by law or legal process.
Other Users: If you use features that allow you to share information with other users of our site, that information will be visible to those users.
Affiliates: We may share information with our affiliates.
In connection with a corporate transaction: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information to the acquiring entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have certain rights regarding your personal information, including:

Right to Access: You have the right to request access to your personal information that we hold.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request that we erase your personal information under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights.

To exercise your rights, please contact us at 12 Storgatan, Floor 3, 114 45 Stockholm, Stockholm County, Sweden.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that are as comprehensive as those in your country. We will take appropriate safeguards to protect your personal information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Last Updated" date. Your continued use of our service after any changes constitutes your acceptance of the new Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

HotellSystem AB 12 Storgatan, Floor 3 114 45 Stockholm, Stockholm County Sweden